Question 1

What happens after I complete the course?

Accepted Answer

Upon successful completion you will receive an accredited certificate valid for the period specified. You can request a digital copy at any time through our customer portal.

Question 2

Can I book for a group or my whole team?

Accepted Answer

Absolutely. We offer group discounts for 5+ delegates and can arrange dedicated in-house sessions at your premises. Contact us for a bespoke quote.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellations made more than 14 days before the course start date receive a full refund. Within 14 days, a 50% credit is issued. Contact us if you need to reschedule.

Question 4

Is there an assessment at the end?

Accepted Answer

Most courses include a short knowledge assessment. Practical elements are assessed throughout. Full details are provided in your booking confirmation.